The Promly Credo: We believe our first responsibility is to GenZ and the Alpha Generation behind them. We must work together using a multigenerational approach to be sure the voice and needs of the under-18 generation are heard, validated, and responded to.

We will foster connectedness through our programs and in our work environment recognizing that human connectedness drives happiness.  We will provide an inclusive online platform and services for our users reflecting diversity. We will also strive to provide a workplace that respects diversity, and as employers, will seek to value individuality and accommodate individual employees’ needs.  

Promly pledges to partner with organizations that also value GenZ, not as a commodity, but as people, that care about long-term outcomes, and demonstrate a commitment to destigmatize mental health and/or to create other social benefits appropriate for kids and teens.  We and our business partners will have the opportunity to create a positive impact, and we require that they meaningfully demonstrate their ability to set and maintain high standards, especially with regards to minors, and that they value their reputation above profit. Promly will secure business partners that agree to provide a valued service, skills training and/or knowledge.

Where a partner engages in marketing, the organization must follow all applicable laws and best practices for minors and also that are applicable to the product. Our partners should strive to not only meet minimum requirements, but to set standards in their dealings with their clients and our users. This is essential, because trust is difficult to win, and easy to lose.

In order to maintain our users’ trust, Promly will strive to ensure that our tech-enabled solution partners prioritize the security and safety of our users.  We will complement the ongoing process of platform enhancement with the continuous improvement of user protections.

Promly commits to being a model of responsible technology, a driver of social impact and social enterprise, and a leader and change agent in the field of teen mental health and social media.